CLIENT CASE STUDY

Fast-casual restaurant chain achieves 22% conversion rate with paid social campaign

A relatively unknown fast-casual restaurant chain needed to increase customer awareness in competitive markets. Their expanded online marketing campaign resulted in increased foot traffic and a 22% coupon redemption rate.
1.9M+
monthly users reached
6.8M+
ad impressions
22%
coupon conversion rate
Fortune 1000
Paid Media
THE CHALLENGE

Restaurant chain struggles to drive awareness in competitive markets

The restaurant industry is a tricky business.

According to the National Restaurant Association, the industry has a 30% failure rate — one in three restaurants will not survive their first year.

A relatively unknown, fast-casual franchise chain opened several new locations in many competitive markets. They needed to generate awareness to entice new patrons.

To meet their aggressive goals, this restaurant chain needed to expand their online marketing campaigns to attract new audiences.

THE SOLUTION

Mobile-focused social media campaign drives engagement and returns

BrandMuscle developed a mobile-focused, paid social media campaign leveraging hyper-local targeting.

The results of these efforts were impressive:

  • 1.9M+ monthly users reached
  • 6.8M+ ad impressions

The restaurant chain was able to measure the impact of this campaign through trackable coupon redemptions — of which 22% converted to an in-store purchase.

These numbers represented a significant bump in foot traffic, far exceeding the client’s expectations for consumer engagement and financial return.

As the marketing director shared, “Digital media can be confusing and complicated. BrandMuscle’s team speaks a language I can easily understand and continuously produces results well beyond my expectations.”

Industry
Restaurant
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